Time and Patience.
Two things I'm finding we are all vastly lacking in these days.
We are a busy society.
But I find it puts massive pressure on us as nail techs when clients are only in your chair 5 minutes and starting to look at their watches. (Especially if they have been late!!).
And realistically ladies, rushing is not always going to get you the best results.
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You may end up with something like this.
Image taken off a yelp review of a NSS salon. |
I list on my website and brochures, and reiterate to clients in every reminder text, what the time requirements for every appointment is depending on what service they are having.
But still they want it done if half that time once they arrive.
I used to work with a girl who's motto was
"Get 'em in, get their money of 'em, and get 'em out!"
Charming huh! How would you feel knowing you were being spoken about like that behind your back!
But that is not who I am. I am dedicated and passionate about what I do so I choose to take care, and give you what your paying for.
Perfection cannot be rushed.
And seems executive editor for
Number #1 nail industry magazine 'Nails Mag' Beth Livesay agrees with me. YAY!!!
I love it when someone with a little more credibility than I, agrees with something I've been saying for ever.
Im not that insane after all.
Here's a little of what Beth had to say!
I really hope you have a bit of a read of what she has to say, and next time, allow yourself, and your tech, a little more time at your next important hair or nail appointment.
Treat yourself.
It will be time well spent.
Yours in Nails,
On My Mind: Good Things Come to Those Who Wait
Patience is supposedly a virtue, but these days, I feel like hardly anyone exhibits this trait. A swipe or a click is all that’s expected to connect us with what we want. I too crave the satisfaction of a quick turn-around, but my most recent manicure appointment showed me that some things are just worth waiting for.
Four years ago, I discovered nail artist
Teena Olsen on Instagram (
@tee_ohh). I loved all of her work, and when it came time for my 30th birthday, I knew I wanted Teena to do my nails. Because I was traveling for my big birthday celebration, I wasn’t able to have her do my nails, but recently I made it to Northern California and finally got my appointment. It was a dream service. She replicated a vintage fabric print by hand-painting it in
OPI GelColor.
Patience is of the utmost importance to the creative process. For nail technicians, patience is a daily priority. Getting through a complicated service, making a repair, or removing product can all be trying and time-consuming tasks — not to mention challenging when clients are impatient.
One of the hottest topics on
www.nailsmag.com and one of our most frequently asked questions is about
speeding up service times. While efficiency is key, speed is not always king. If you’re torn between doing work that moves your clients or just doing work that moves them along, I encourage you to err on the side of taking your time. Explain to your clients that you care about the look of their nails and that a rush job is not the job you do. Remind them (and yourself) that what you’re creating is one-of-a-kind, and the cost of the service from a time standpoint should reflect that. I’ve been to several salons that have done quality work in a quick amount of time. However, when I leave a salon, it’s not the amount of time the service took that I remember. What stands out more for me is the overall experience of the visit and the nails that resulted from it.
I don’t know that I’ve ever had such an emotional connection to a set as I do to these nails Teena created. Waiting three years to see Teena was longer than I would have liked, but in the end, the timing worked out beautifully. These nails commemorate not only an appointment three years in the making, but the beginning of the
Salon Fanatic Tour.
